Submit Customer Feedback

Stirling Electrical Services Ltd.
Stirling Road, Fallin, Stirlingshire, FK7 7JB

Tel: 01786 813916 Fax: 01786 811447

Job/General Enquiries - info@stirlingelectrical.co.uk
Accounts/Financial - accounts@stirlingelectrical.co.uk

We actively look to improve our service. If we have recently carried out work for you we would be grateful for your feedback on the service we provided.

Your feedback will be emailed to the Director of Stirling Electrical Services and will be acted upon to allow us to maintain and improve our customer service.

If you prefer, you may complete the form confidentially however feedback is most valuable to us if we can identify the specific job and electrician.

Thank you very much for your time.

Customer Details (Optional)

Name *

First

Last

Company name (if applicable) *

Address 1 *

Address 2 *

Town / City *

Postcode *

Phone number *

Email *

How did you hear about us? *

Job Details (Optional)

Invoice / Document number *

Brief description of the job that was carried out *

Electricians name if known *

Tell Us What You Think

1 - Getting In Touch

* Indicates required field

We always answered / returned calls / emails quickly *

2 - Information

The information you were given over the phone / email was clear and informative *

3 - Booking A Job

Overall the booking of your job was a smooth process *

4 - Timescale Of Job

Your job was diary scheduled within a timescale that was acceptable *

5 - Estimate / Quotation

You received an estimate / quotation within an acceptable timeframe *

6 - Estimate / Quotation

The estimate /quotation was clear and contained all the information you required *

7- Punctuality

The electrician turned up at the time expected or you were advised if they were running late *

8 - Quality Of Work

The quality of the work and service carried out by the electrician was to the standard you would expect *

9 - Value For Money

You received value for money / service / quality by using us *

10 - Overall Rating

Overall the service you received from us was acceptable *

11 - Recommend

You would recommend us to other people / businesses *

12 - Other

Would you be happy for your comments / ratings to be used on our Customer Feedback forms and literature (we will NOT display your name or contact details) *

Add additional comments below if you wish *

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If you need to visit our office please see the map and details.

Our office is based in the village of Fallin, just a few miles South East of Stirling.

We are based in the Dunblane Light Engineering Ltd. building on the main road through Fallin. Halfway through the village coming from Stirling side, the public park and One Stop shop is on the right hand side, we are opposite on the left hand side.

When through the blue car park gates turn left and park outside the small office block.
Trade rep visits by appointment only.

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By contacting us your details may be stored on our secure database. From time to time we may use your information to notify you of our company news, offers and information. Your details will never be passed on to third parties without your permission unless we are required to do so by law.
See terms/privacy page.