Earlier this year we launched our new job scheduling software, bringing efficiency and operational benefits to both our customers and our team.
You can now, for example, live-track an engineer's vehicle as they start travelling to your job.
This week, we are delighted to improve our customer experience further, as we go live with 'booking confirmation' emails.
You can now, for example, live-track an engineer's vehicle as they start travelling to your job.
This week, we are delighted to improve our customer experience further, as we go live with 'booking confirmation' emails.
When our team book your job on our system, you will immediately receive a booking confirmation email with the job details, booking date and time. You can then acknowledge the booking and our team will immediately be informed.
This improvement will provide an enhanced customer experience and is the first part of our new job booking experience which will be complimented further later this year with scheduled job reminder alerts via email and sms text.
We continue to implement enhancements to the system and we are excited about the benefits the new features will bring to our service over the coming months.
This improvement will provide an enhanced customer experience and is the first part of our new job booking experience which will be complimented further later this year with scheduled job reminder alerts via email and sms text.
We continue to implement enhancements to the system and we are excited about the benefits the new features will bring to our service over the coming months.
