Absolutely marvellous!
I am a 76 year old pensioner - who is always anxious about modern work ethics. People are always cutting corners rushing to do whatever. Not so this trader. They appeared to do a thorough job - did not waste time at all or stop for cups of tea (not even lunch). I could write loads.
A brilliant firm."
One of our recent customer feedback reviews.
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Customer service is very important to us at Stirling Electrical Services and Stirling Alarms and over the past couple of weeks it was pleasing to receive the below feedback. Thank you and well done to our office team, electricians and engineers who continue to provide our "Professional Efficient Service" Installed Alarm and CCTV for us and I can now view and control my phone while away from the house which is what I wanted. Gave us good advice on the systems before the job and we are well pleased with the quality of the final job. As a landlord I've used Stirling Electrical Services for over 10 years to carry out electrical work in my rented properties. I've always found them to be accommodating and professional. Well Recommended. Installed CCTV system for us. Good office staff who kept us informed of job booking. Excellent engineers on installation work. Good knowledge & understanding of product. Job well done. Install of new security alarm. Thorough paperwork and quote to go with clean, tidy install. Excellent, I can now control my house alarm from mobile phone. More of our feedback can be found at:-
http://www.stirlingelectrical.co.uk/customer-feedback.html http://trustedtraders.which.co.uk/businesses/stirling-electrical-services-ltd After reading the news about our Stirling Alarms NSI accreditation we received a phone call on Monday from an elderly lady from Dunblane who had a problem with her security alarm. After attending and repairing the security alarm problem we received this lovely written note today.
"Thank you so much for coming to my rescue on Monday afternoon when my alarm kept going off. You were so very helpful and I really appreciated your efforts - fantastic customer service" We received the below feedback from a customer over the weekend which once again highlights the goal we try and set out to achieve on all our jobs:- I cannot praise the electrician who did the work highly enough. He was exceptionally helpful, informative and polite. Latest Customer Feedback from a job we carried out in Edinburgh.
We recently installed a new electrical supply to a household garage as well as installing sockets and lights within the garage and it was pleasing yesterday to receive the below feedback from the customer. "Absolutely thrilled with everything! The young lady on the phone was always polite, friendly and professional, as were the two young men who carried out the work. They arrived on time, worked quickly and efficiently and everything was left clean and tidy. I apologise for not knowing their names, as I cannot recommend them highly enough and will definitely use SES again." If we have carried out electrical work for you in the past we would love feedback on our service which you can submit online here.
Our past feedback can be viewed here. |
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